Highland Feed & Water, Inc.

Employee Text Message Terms

Effective October 9, 2026

Program: HFW Staff Alerts (messages sign as “HFW”)

Who receives it: Employees of Highland Feed & Water, Inc. who opt in

Frequency: Message frequency varies, up to 10 msgs/month

Cost: Msg & data rates may apply

Help: Reply HELP for help. Opt out: Reply STOP to cancel at any time

What the program sends

Highland Feed & Water, Inc. (“HFW”), which operates Pittsboro Feed and Pittsboro Pet Supply, sends work-related text messages to employees who opt in. Messages cover:

These are employee account notifications. HFW does not send marketing or promotional messages through this program.

How employees opt in

Employees opt in by checking the consent box and signing the Employee Text Message (SMS) Consent form, a paper form completed during onboarding or at any time afterward. The box is never pre-checked. The signed form is kept in the employee's file. View a blank copy of the form.

Consent is optional

Agreeing to receive text messages is not a condition of employment. Employees who do not opt in receive the same information through posted schedules, email, or in person.

Opting out

Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts. To rejoin, reply START or sign a new consent form. You may also ask your store manager to remove your number.

Getting help

Reply HELP to any message for assistance, or contact HFW at (919) 542-2454 or support@pittsborofeed.com.

Costs and delivery

Msg & data rates may apply according to your mobile plan. Message frequency varies, up to 10 messages per month. Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number and opt-in information are handled as described in our SMS Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Changes

HFW may update these terms. Material changes will be communicated to enrolled employees, and the effective date above will change.